In an era of rapid technological advancements and digital transformations, it is surprising to see that the healthcare industry, which is dedicated to saving lives and improving patient outcomes, is still grappling with manual processes. From appointment scheduling and patient record management to billing and insurance claims, various aspects of healthcare continue to rely on outdated, paper-based methods.
This quarter's PluggedIN, we explore the reasons behind the persistence of manual processes in healthcare and their implications on efficiency, patient care, and overall progress in the industry.
The Persistence of Manual Processes in Healthcare
Despite advancements in medical technology and digital solutions, manual processes remain deeply ingrained in healthcare workflows. This reliance on manual processes can lead to several challenges, including:
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Inefficiency: We know how manual tasks are time-consuming and often prone to human errors. On average 40% of workers surveyed spend at least a quarter of their work week on manual, repetitive tasks, ultimately affecting the overall efficiency of the healthcare system.
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Data Discrepancies: Paper-based records are susceptible to misplacement and damage. This can result in incomplete or inaccurate patient information, hindering effective diagnosis and treatment planning.
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Limited Accessibility: Manual processes can hinder seamless data sharing and collaboration between healthcare providers. Instant access to accurate patient information is crucial for delivering timely and optimal care, especially in critical situations.
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Compliance and Security Risks: Storing sensitive patient data in physical form raises concerns about data security and compliance with privacy regulations. Unauthorized access or loss of records can jeopardize patient confidentiality and lead to legal consequences.
While technological advancements have permeated various sectors, the healthcare industry continues to grapple with manual processes. These antiquated methods hinder efficiency, data accuracy, and overall patient care. Embracing automation can revolutionize healthcare by streamlining workflows, improving data management, and enhancing patient engagement.
We take a deep dive into how smart solutions like Exela’s PCH Global can help achieve a paperless organization and how automation and intelligent document processing help reduce administrative burdens. Get access to PluggedIN now!
Transitioning to automated systems requires careful planning, investment, and training to ensure a smooth integration into existing healthcare practices. By embracing automation and leaving behind outdated manual processes, the healthcare industry can propel itself forward and deliver better outcomes for patients while empowering healthcare professionals to excel in their roles. Want to know more about how Exela can help streamline your healthcare organization? Get in touch with us and our team and we'd be happy to help!
